Last updated July 20, 2026

Privacy policy

New Home Helpers uses the information you provide to review service requests, communicate with you, coordinate requested work, operate our partner portal, and protect our services.

Information we collect

Service requests may include your name, email address, phone number, property address, ZIP code, requested service, urgency, and description. Partner accounts may include identity, subscription, territory, and service-category details. Our hosting and payment providers may process technical and transaction information needed to operate the service.

How information is used

We use submitted information to respond to requests, determine service coverage, coordinate follow-up, maintain records, prevent misuse, and meet legal or operational obligations. We do not promise that every request will result in service.

Sharing and payments

We may share the minimum information needed with service providers supporting a request. Payment details are handled by Stripe; New Home Helpers does not store complete card numbers. We do not sell homeowner service-request information.

Retention and choices

We retain records only as long as reasonably needed for the purposes above, dispute prevention, and legal obligations. You may ask to review, correct, or delete information by calling (615) 270-1726. Some information may be retained where required or permitted by law.

Security and updates

We use reasonable safeguards, but no internet service can guarantee absolute security. We may update this policy as our services change and will revise the date above.

This policy describes the current website workflow and should be reviewed with qualified counsel before materially expanding marketing, data licensing, or automated outreach.